Privacy Policy

At GIAGIO, we are committed to maintaining the trust and confidence of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information. We understand the importance of privacy and are dedicated to ensuring that your personal information is handled in a safe and secure manner.

1. Information We Collect

When you interact with GIAGIO, we collect information to provide you with the best experience possible. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, mailing address, phone number, and payment details.
• Order Information: Products you purchase, delivery address, and transaction details.
• Usage Information: Your interactions with our website, including browsing patterns, purchase history, and communication with our customer service team.
• Payment Information: When you make a purchase, your payment details are securely processed through trusted payment partners. We do not store your payment information on our servers.

2. How We Use Your Information

We use the personal information we collect for several purposes, including:

• Order Fulfillment: To process and ship your orders, and to send you order-related communications.
•  Customer Service: To provide assistance and support when you contact us with questions, concerns, or issues.
•  Marketing and Promotions: To send you promotional offers, newsletters, and product updates (only with your consent).
• Website Improvement: To improve our website’s functionality and enhance your shopping experience.

3. How We Protect Your Information

GIAGIO takes the protection of your personal information very seriously. We implement a range of security measures to ensure that your data is secure:

• Encryption: Your personal information, including payment details, is transmitted securely via SSL (Secure Socket Layer) technology.
•  Access Control: We limit access to your personal information to employees and contractors who need to know it in order to fulfill their job responsibilities.
• Third-Party Providers: We work with trusted third-party service providers for payment processing, shipping, and other services. These providers are required to comply with strict privacy and security standards to protect your information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted partners in the following circumstances:

•  Service Providers: We may share information with third-party service providers (e.g., payment processors, shipping companies) to fulfill orders and provide services on our behalf.
• Legal Compliance: We may disclose your personal information if required to do so by law or in response to a legal request, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of GIAGIO, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

GIAGIO uses cookies and similar tracking technologies to improve your browsing experience and provide personalized content. Cookies are small files stored on your device that help us:

• Analyze Website Traffic: To understand how visitors interact with our site and improve its performance.
• Personalize Your Experience: To remember your preferences and provide relevant content.

You can control cookie settings through your browser settings, but please note that disabling cookies may affect the functionality of certain website features.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: If you believe any of your personal information is inaccurate or incomplete, you can request to have it corrected.
• Deletion: You can request the deletion of your personal information, subject to certain conditions.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the unsubscribe link in any marketing email we send.

To exercise any of these rights, please contact us at support@giagio.com.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods if required by law or for legitimate business purposes, such as maintaining records for accounting or legal compliance.

8. International Transfers

GIAGIO operates internationally, and your personal information may be transferred to, stored, and processed in countries outside of your own, including countries that may not have the same data protection laws as your home country. By using our website and services, you consent to the transfer of your personal information to these countries.

9. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review their privacy policies before providing any personal information.

10. Children’s Privacy

GIAGIO does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

11. Updates to This Privacy Policy

GIAGIO reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.